Granada Ottoman

The Granada Ottoman is designed to be a versatile comfort piece, perfect for resting your feet or providing extra seating when needed. Ideal for both residential and commercial settings, it pairs beautifully with the Granada Armchair, Swivel Armchair, Loveseat, or Sofa to complete a refined outdoor or indoor seating arrangement.

Crafted from premium-grade teakwood sourced through a sustainable government plantation program, the ottoman is made with legal teak certified through Indonesia’s SVLK system. The teak is kiln dried to 8–12% moisture content to help prevent shrinking and cracking, then finely sanded for a smooth, natural finish. Naturally resistant to rot, mildew, insects, and outdoor elements, this all-weather teak construction is built for lasting durability and designed to be enjoyed for generations.

The ottoman includes a thick, comfortable Sunbrella cushion with a modern, clean look. The cushion is weather resistant, water resistant, stain resistant, mold resistant, mildew resistant, and designed to maintain a wrinkle-free appearance. A zipper closure makes the cover easier to remove and clean, while non-marking plastic feet help protect floors and surfaces. Easy assembly instructions are included. Made in Indonesia.

Product Warranty

At Lanai Lifestyle, we stand behind the quality, craftsmanship, and durability of the outdoor furniture we offer. Our limited warranties apply to the original retail purchaser and cover manufacturing defects in materials and workmanship under normal residential or commercial use, as outlined below. Proof of purchase is required for all warranty claims.

Teak and Solid Hardwood Outdoor Furniture

Lanai Lifestyle offers a limited warranty to the original retail purchaser against manufacturing defects and workmanship issues. Natural characteristics of wood, including small cracks in the end grain, natural color variation, grain differences, or changes caused by outdoor exposure, are not considered defects.

For residential use, upholstered chairs, loveseats, sofas, ottomans, loungers, benches, and tables are covered by a 2-year limited warranty on frames. For commercial use, these same products are covered by a 1-year limited warranty.

Within the first year from the date of purchase, Lanai Lifestyle may, at its discretion, assist with reasonable repair or replacement of defective parts, excluding shipping, freight, packing, or transportation costs. After the first year, the customer is responsible for labor, packing, shipping, and all transportation costs related to warranty service.

All-Weather Wicker Frames

All-weather wicker frames are warranted to the original retail purchaser against manufacturing defects. Residential use is covered by a 2-year limited warranty, while commercial use is covered by a 1-year limited warranty.

Within the first year from the date of purchase, Lanai Lifestyle may, at its discretion, assist with reasonable repair or replacement of defective parts, excluding shipping, freight, packing, or transportation costs. After the first year, the customer is responsible for labor, packing, shipping, and all transportation costs.

Limestone, Stone, and Specialty Collections

Limestone, stone, and specialty furniture collections are warranted to the original retail purchaser against manufacturing defects. These products are covered by a 2-year limited warranty for residential use and a 1-year limited warranty for commercial use.

Natural stone variation, surface texture, color differences, minor markings, and other naturally occurring characteristics are not considered defects. Damage caused by third-party transportation, improper handling, misuse, or outdoor exposure beyond normal use is not covered.

Umbrella Frames and Fabrics

Patio umbrellas and umbrella bases are warranted to the original retail purchaser for 1 year against manufacturing defects, including defects related to splitting, rusting, or failure under normal exposure conditions. Umbrella fabrics are also warranted for 1 year against manufacturing defects.

At the discretion of Lanai Lifestyle or the manufacturer, a defective part may be repaired or replaced with proof of purchase. Shipping and freight costs are not included unless otherwise approved in writing.

Cushions

Cushions are warranted to the original retail purchaser for 1 year from the date of purchase against loss of resiliency caused by manufacturing defects. Normal softening, compression, and shaping from regular use are expected and are not considered defects.

Cushions, fabric selections, and made-to-order cushion items are final sale. Once cushion production or fulfillment has begun, cushion orders are not eligible for return, refund, or cancellation.

What the Warranty Does Not Cover

This warranty does not cover damage or wear caused by misuse, abuse, neglect, lack of proper care, lack of maintenance, improper cleaning, improper assembly, accidents, or modifications. It also does not cover normal wear and tear, fading of fabrics or upholstery materials, changes in wood color due to sunlight or natural aging, natural teak patina, exposure to ocean air or salt environments, wind damage, acts of nature, severe weather, freezing temperatures, water pressure damage, broken glass tabletops, damage caused by umbrellas, or damage caused after delivery.

The warranty does not apply to products purchased “as is,” second-hand items, clearance or final sale items, distress-sale merchandise, rented products, or products purchased through unauthorized sellers.

Fabric Warranty Limitations

Fabric warranties do not cover damage or failure resulting from excessive soiling, improper cleaning, chemical treatment, protective coatings, mildew caused by lack of care, or exposure to harsh chemicals. Use of aftermarket protective treatments may void the fabric warranty.

Finish Warranty Limitations

Finish warranties do not cover damage caused by alcohol, water damage, prolonged sunlight exposure, household humidity, improper cleaning, chemical treatments, protective coatings, or normal outdoor weathering. Natural changes in teak and wood finishes are expected over time and are not considered defects.

Warranty Claims and Proof of Purchase

Proof of purchase is required for all warranty claims and must show the original purchase date. Photos, videos, or other documentation may also be required to evaluate the claim. Warranty coverage applies only to the original purchaser and is not transferable.

To submit a claim, please contact Lanai Lifestyle with your order number, product details, a description of the issue, and clear photos of the item and affected area.

Remedy

Under these limited warranties, Lanai Lifestyle’s sole obligation is limited to repair, replacement, store credit, or another resolution at our discretion. If identical materials, finishes, fabrics, or parts are unavailable at the time of repair or replacement, Lanai Lifestyle reserves the right to substitute materials of equal or greater quality. Replacement fabrics, wood tones, or finishes may vary slightly from the original due to dye lots, natural material variation, or product updates.

Shipping, freight, packing, transportation, and labor costs are excluded unless otherwise approved in writing by Lanai Lifestyle.

Satisfaction Guarantee

We want you to be happy with your purchase. If you are not satisfied with your product, please contact us within 30 days of delivery so we can review the issue and work toward an appropriate resolution. Depending on the item and condition, eligible resolutions may include replacement, exchange, store credit, or refund, excluding delivery charges, freight fees, return shipping, and any applicable restocking charges.

After 30 days, eligible items may be considered for exchange or merchandise credit only, subject to approval and product condition.

Legal Rights

This warranty gives you specific legal rights, and you may also have other rights that vary by state. Some states do not allow certain exclusions or limitations, so some limitations may not apply to you.

Free Shipping.

Return Policy

At Lanai Lifestyle, we want every order to arrive in excellent condition and meet the quality standards expected from our outdoor living collections. Because many of our products are large outdoor furniture pieces, custom cushion selections, or freight-shipped items, returns must follow the guidelines below.

Inspecting Your Delivery

Please inspect all items carefully at the time of delivery and before signing the freight bill or delivery receipt. If any box, pallet, or product appears damaged, please ask the carrier to note the damage on the delivery receipt before accepting the shipment. Photos of the packaging and product should be taken immediately.

If damage occurs during transit, claims must be filed through the freight carrier. Lanai Lifestyle will assist with the claim process when possible, but proper inspection and damage notation at the time of delivery are required.

Return Authorization Required

All returns must be approved in advance. Returned items will not be accepted without a Return Merchandise Authorization number, also known as an RMA. To request a return authorization, please contact Lanai Lifestyle with your order number, product details, reason for return, and photos if applicable.

Once approved, the RMA number must be included with the returned shipment along with a copy of the original invoice or order confirmation.

Return Shipping

All approved returns must be shipped freight prepaid by the customer. Original shipping charges are non-refundable, and the customer is responsible for all return freight costs unless otherwise approved in writing by Lanai Lifestyle.

Returned products must be properly packaged, protected, and shipped in their original packaging whenever possible. Items returned damaged due to improper packaging may not be eligible for credit or exchange.

Cushions and Fabric Orders

Cushion orders, fabric selections, and made-to-order cushion items are final sale. These items are not eligible for return, refund, or exchange once the order has been placed.

Refunds, Credits, and Exchanges

Approved returns may be eligible for exchange or store credit. Cash refunds are not available. Any credit issued will be based on the condition of the returned item after inspection.

Items must be unused, in original condition, and returned with all parts, hardware, and packaging materials. Products that show signs of use, damage, modification, or missing components may not be accepted.

Non-Returnable Items

The following items are not eligible for return:

Custom cushion orders

Fabric selections

Made-to-order items

Clearance or final sale items

Products damaged after delivery

Items returned without an approved RMA number

Items not returned in original or acceptable packaging

Questions

For return questions or to request a Return Merchandise Authorization, please contact Lanai Lifestyle with your order number and details about the item you would like to return.

Teak Furniture Care

Teak is one of the most durable and naturally weather-resistant woods available for outdoor furniture. Its natural oils help protect it from moisture, rot, mildew, and insects, making it an ideal material for lanais, patios, poolside spaces, and outdoor living areas.

When left untreated outdoors, teak will naturally age from its warm golden tone into a beautiful silvery-gray patina. This weathering process is normal and does not affect the strength or durability of the furniture. Many customers prefer this natural aged look, especially in coastal and resort-style outdoor spaces.

To maintain the original golden teak color, clean the furniture regularly with mild soap, warm water, and a soft-bristle brush. Gently scrub with the grain of the wood, rinse thoroughly, and allow the piece to dry completely. For deeper cleaning, use a teak cleaner designed specifically for outdoor teak furniture.

Avoid harsh chemicals, pressure washing, or abrasive cleaning tools, as these can damage the wood surface. If you choose to apply a teak sealer, make sure the furniture is fully clean and dry before application. Teak oil is generally not necessary for outdoor teak furniture and may increase maintenance over time.

For best long-term care, remove spills promptly, avoid allowing standing water to sit on the surface, and cover or store cushions when not in use. During extended periods of non-use or severe weather, furniture covers can help reduce dirt buildup and keep your outdoor pieces looking their best.

With simple care, premium teak furniture can provide lasting beauty, strength, and comfort for years of outdoor living.